Refund & Cancellation Policy

Effective Date: 19/02/2025

At Kampus Mate, we are committed to providing seamless school management solutions. Please review our Refund & Cancellation Policy before subscribing to our services.

1. No Cancellations

• Once a subscription is activated, it cannot be canceled before the end of the subscription period.
• Users should carefully review their requirements before purchasing or subscribing to our services.

2. No Refunds

• All payments made for Kampus Mate services are non-refundable.
• We do not offer refunds for any reason, including:
  • Change of mind after purchase.
  • Partial or unused service duration.
  • School discontinuation of service.

3. Subscription Upgrades & Downgrades

• Upgrade: If a school upgrades to a higher-priced subscription, the remaining balance will be adjusted, and the new plan will be activated immediately.
• Downgrade: If a school chooses to downgrade to a lower-priced subscription:
  • No refund will be issued.
  • The remaining balance will be adjusted by extending the validity of the new lower-tier plan.

4. Modifications & Exceptions

• If a technical issue arises due to Kampus Mate, we will work to resolve it, but no refunds will be issued.
• We reserve the right to modify this policy at any time. Changes will be updated on this page.

5. Contact Us

For any questions regarding this policy, please contact us at:
📩 Email: contact@kampusmate.com

By using Kampus Mate, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.