Refund Cancellation

Refund & Cancellation Policy

Effective Date: 19/02/2025

At Kampus Mate, we are committed to providing seamless school management solutions. Please review our Refund & Cancellation Policy before subscribing to our services.

1. No Cancellations

  • Once a subscription is activated, it cannot be canceled before the end of the subscription period.
  • Users should carefully review their requirements before purchasing or subscribing to our services.

2. No Refunds

  • All payments made for Kampus Mate services are non-refundable.
  • We do not offer refunds for any reason, including:
    • Change of mind after purchase.
    • Partial or unused service duration.
    • School discontinuation of service.

3. Subscription Upgrades & Downgrades

  • Upgrade: If a school upgrades to a higher-priced subscription, the remaining balance will be adjusted, and the new plan will be activated immediately.
  • Downgrade: If a school chooses to downgrade to a lower-priced subscription:
    • No refund will be issued.
    • The remaining balance will be adjusted by extending the validity of the new lower-tier plan.

4. Modifications & Exceptions

  • If a technical issue arises due to Kampus Mate, we will work to resolve it, but no refunds will be issued.
  • We reserve the right to modify this policy at any time. Changes will be updated on this page.

5. Contact Us

For any questions regarding this policy, please contact us at:
📩 Email: contact@kampusmate.com

By using Kampus Mate, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.